Page 68 - Ballito Info Guide 2025

HOME & GARDEN
AIRCON SPECIALIST
DIGIMAN SA is an exciting
start up in a very commoditised
aftercare and repair service
industry for home appliances and
consumer electronics.
Our ambition is to provide a white glove service Operating Model
solution to millions of South African homes.
We aim to give superior customer service,
greater value for money, and transparency
on every engagement by following basic
principles. With our initial roots in KZN, our
long term ambition is to be a proudly South
African national brand, desired and trusted by
our consumers.
The operation commenced as a privately
owned entity in May 2018 with a 270 square
metre workshop, offices, branded vehicles
and qualified staff.
What makes our business unique?
Superior Value for Money
• We offer FREE CALL OUTS (within 15km)
66 | DIGIMAN
for early diagnosis, maintenance
and repairs
• Our labour cost is a FIXED HOURLY
RATE and very competitive to the market
average
• We only repair with new branded spare
parts, not second-hand.
Quality
• We are fanatical and passionate about
CUSTOMER EXPERIENCE and is our
most important differentiator
• Our technicians are INDUSTRY
QUALIFIED and trained by various
Appliance Manufacturers
• We are a truly ONLINE ENABLED
(desktop/mobile first) company
• We offer an end to end CUSTOMER
ENGAGEMENT for queries, quoting,
buying and focusing on optimum
convenience
• We will respond and possibly fix within
24 HOURS
• SECURITY (You will have prior knowledge
of our technicians' details before arriving)
• Our Service on the same problem is
GUARANTEED for 1 year
For additional details or queries, please
contact us - We fix it so you don’t have to!
Editorial supplied by Digiman