Page 119 - Eswatini Directory And Yellow Pages 2026

5 General Information

SERVICES PROVIDED BY EPTC

ESWATINITELECOM customer calls, the system routes the call internally without needing
separate lines for each employee.

The Eswatini Post and Telecommunications Corporation has pride What a PABX does
in providing you efficient telecommunications solutions that suit your
individual requirements: It allows a company to:
• Have multiple internal phone extensions (e.g. 2077, 2026, 2436)
TOLL FREE SERVICE • Make and receive external calls using one main line
• Transfer calls between employees
Toll-Free Service is a telephone service that allows customers to call • Handle incoming calls professionally
a business without paying for the call. The business receiving the call • To make conference calls
pays the call charges instead of the caller.
INTERNET SERVICE
How it works
This is an 'always on' high speed internet service that utilizes Copper,
• A company subscribes to the toll-free service from EPTC. FTTx, and wireless technologies to send and receive data at high
• EPTC assigns the company a special toll-free number (starting with speeds. These technologies provide shared bandwidth, at low cost,
which makes it suitable for small to medium size companies and
numbers like 800). home use.
• When customers dial this number, they are not charged.
• The company or organization that owns the toll-free number is billed Product Features:

by EPTC for all incoming calls. • Customers need to have an existing fixed line before Internet
service can be installed.
Key Features
• High speed internet connection with speeds of up to 200Mbps.
• Free for callers - customers can call without airtime or call charges. • Data transfer speeds may vary depending on: the number of
• Used by businesses and government offices for customer support.
• Accessible nationwide through EPTC networks. customers connected plus accessing data, available bandwidth
and the location of the website.
LEASED LINES • The internet service allows you to choose a package that will suit
your needs.
Eswatini Telecom offers leased lines to business customers who • This service allows customers to connect over 10 Wi-Fi enabled
require high speeds of data that is not shared. Leased line is a devices.
dedicated, fixed internet or data connection. EPTC installs a direct
fibre or radio link between the office and EPTC's network, or two
company branches (for private data connectivity). This connection
has same upload and download speeds, stable with guaranteed
uptime and mainly for companies, banks, ISPs, and government.
EPTC provide leased line from 64kbps to 20Gbps.

ISDN I PRIMARY RATE INTERFACE

ISDN stands for Integrated Service Digital Network and provides new
functions and services on an existing telephone line.

ISDN offers flexible and cost-effective communication solutions to
customers who require more from a single telephone line. ISDN also
offers quality communications that are faster and cheaper; which are
valuable attributes in today's business world.

Primary Rate Access (PRA): offers 30 B Channels of 64kbit/s each
and one 64kbit/s D Channel for the setup and monitoring of the ISDN
calls. The Primary Rate Access is ideal for corporate customers with
PABX systems and offices located throughout the country.

PABX

PABX refers to a Private Automatic Branch Exchange service. PABX
is a business telephone solution that helps organisations manage
internal and external calls efficiently using a central system. When a