Page 50 - Midlands Info Guide 2024-25

FRAIL CARE

CARE FOR THE AGED

Marian Villa Retirement Village is a non-profit process for the village as they vote for
organisation (NPO 002-268 NPO) based in representatives on the Board of management.
Pietermaritzburg, KwaZulu-Natal, South Africa
and is governed by the Older Persons Act 13 The smooth running of Marian Villa and the
of 2006. Marian Villa has been in existence for activities and options we are able to provide
over 40 years. depend to a large extent on the involvement of
residents using their time, expertise and skills,
The estate is home to a range of working with professional staff to maximise
accommodations as we offer fully independent what is on offer at Marian Villa.
living, full board and lodging, and long-term
care (frail care) facilities. The historic (and An independent ombudsman arbitrates
iconic) Marian Villa homestead contains serious complaints or conflicts. Margaret
our administrative offices, meeting rooms, McCullough (of attorneys J Leslie Smith
a lounge and dining room, a chapel and a and Co. Inc) is the Marian Villa Ombudsman
community centre. responsible for the independent investigation
of any serious complaints of abuse, neglect
Administrative functions are run by a small or exploitation or violation of Constitutional or
but tight professional team, overseen by human rights, of any resident. Requests for
an Executive committee of professionally intervention from residents (or members of
experienced business people who volunteer their family or friends) for such an intervention
their time to ensure good governance. We must be received in writing to the offices of
adhere to international accountability practices J Leslie Smith.
with a formal report back to all concerned on
the state of the organisation at the Annual Editorial supplied by Marian Villa
General Meeting, supported by audited annual
financial statements.

A Residents Committee comprising seven
residents, who are nominated by their peers,
meet monthly to discuss any issues affecting
the residents and, to recommend action or
solutions to be considered by management.
Residents have a say in the decision-making

48 | MARIAN VILLA