Page 14 - Pietermaritzburg Info Guide 2026-27
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CATREEGFOORRYTHHEERAEGED

FRAIL CARE

Marian Villa Retirement Village is a non-profit
organisation (NPO 002-268 NPO) based in
Pietermaritzburg, KwaZulu-Natal, South Africa
and is governed by the Older Persons Act 13
of 2006.  Marian Villa has been in existence for
over 40 years.

The estate is home to a range of
accommodations as we offer fully independent
living, full board and lodging, and long-term
care (frail care) facilities. The historic (and
iconic) Marian Villa homestead contains
our administrative offices, meeting rooms,
a lounge and dining room, a chapel and a
community centre.

Administrative functions are run by a small       process for the village as they vote for
but tight professional team, overseen by          representatives on the Board of management.
an Executive committee of professionally
experienced business people who volunteer         The smooth running of Marian Villa and the
their time to ensure good governance.  We         activities and options we are able to provide
adhere to international accountability practices  depend to a large extent on the involvement of
with a formal report back to all concerned on     residents using their time, expertise and skills,
the state of the organisation at the Annual       working with professional staff  to maximise
General Meeting, supported by audited annual      what is on offer at Marian Villa.
financial statements.
                                                  An independent ombudsman arbitrates
A Residents Committee comprising seven            serious complaints or conflicts. Margaret
residents, who are nominated by their peers,      McCullough (of attorneys J Leslie Smith
meet monthly to discuss any issues affecting      and Co. Inc) is the Marian Villa Ombudsman
the residents and, to recommend action or         responsible for the independent investigation
solutions to be considered by management.         of any serious complaints of abuse, neglect
Residents have a say in the decision-making       or exploitation or violation of Constitutional or
                                                  human rights, of any resident. Requests for
                                                  intervention from residents (or members of
                                                  their family or friends) for such an intervention
                                                  must be received in writing to the offices of
                                                  J Leslie Smith.

                                                  Editorial supplied by Marian Villa

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