Page 15 - Zambia Yellow Pages 2025
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the textile and apparel industry in Africa.                                    The non-bank financial institutions (NBFIs) sector is dominated by
                                                                               NAPSA, which holds around 75 percent of NBFI assets. NAPSA was
DOING BUSINESS                                                                 established in 2000 and has a growing pool of assets (around 30 billion
Zambia is an attractive location for doing business, and both local and        Kwacha at end-2018), playing an important role in the domestic
foreign companies are able to benefit from the current focus on                government securities market and investment activities. Other NBFIs are
economic diversification, which is being driven by targeted fiscal             the 35 MFIs, 80 bureaux de change, and some building societies, leasing
interventions as well as structural reforms to unshackle constraints to        companies and development finance institutions. The overall
private sector activities. The website www.businesslicenses.gov.zm is          performance of the sector was assessed to be fair as at 31 December
operational, and the e-registry system enables companies to apply for          2019.
licences online.
                                                                               The overall direction and coordination of the financial sector is
Starting a business in Zambia has become much easier in the past               undertaken by the Ministry of Finance, primarily through the following
decade, following the revamping of the company registry, the abolition         three regulators. The Bank of Zambia (BoZ) is responsible for monetary
of the minimum paid-up capital requirement for starting a business, and        and supervisory policy and regulates banks and other financial service
the creation of a one-stop shop for company registration, National             institutions registered under the Banking and Financial Services Act. The
Pensions Scheme Authority (NAPSA) subscriptions and payments to the            Securities & Exchange Commission (SEC) is tasked with the
Zambia Revenue Authority. To accelerate implementation of the land             supervision and development of Zambian capital markets, as well as
titling programme, Government has rolled out the exercise to 16 district       licensing, registration and authorisation in respect of financial
councils and established the National Titling Centre in Lusaka. Further,       intermediaries, issuers of debt and equity instruments, and collective
an automated workflow process for national land titling has been               investment schemes. This role is prescribed under the Securities Act of
developed. This will enable collection of property ownership details and       2016. The Pensions & Insurance Authority (PIA) regulates the conduct
spatial data to develop a geo-database.                                        of the pension and insurance industry through prudential supervision in
                                                                               order to protect the interests of pension scheme members and
The World Bank's 2020'Doing Business' report puts Zambia in 85th place         insurance policyholders. This takes place under the provisions of the
out of 190 countries with respect to its business environment — two            Pension Scheme Regulation Act of 1996.
places higher than the previous year and considerably above the
regional average. Furthermore, when it comes to the ease of starting a         With the health of the financial sector vital to economic stability and
business, Zambia is ranked substantially above Kenya, Botswana and             growth, BoZ continues to pursue regulatory policies that strengthen the
South Africa.                                                                  resilience of the financial sector in the wake of the Covid-19 pandemic.
                                                                               In this regard, the Bank has adopted financial stability and financial
Further, Zambia is placed an impressive 4th worldwide in respect of ease       inclusion as two focus areas in its 2020-2023 Strategic Plan. To achieve
of getting credit. The country has strengthened access to credit by            universal access to and usage of a broad range of financial services, the
introducing a new Movable Property Act, which provides for a                   implementation of the National Financial Inclusion Strategy and the
functional secured transactions system, and by setting up a new                National Strategy on Financial Education continues.
collateral registry that is modern, notice-based, unified geographically
and searchable by a debtor's unique identifier.                                In addition, the Targeted Medium-Term Refinancing Facility was
                                                                               introduced with an initial amount of K10 billion. The Facility allows
Zambia is rated 17th in the world (from 58th in 2017) with regard to ease      Financial Service Providers under the supervision of the Central Bank to
of paying taxes, with highlights including the introduction of an online       access funds at relatively low interest rates for on-lending to businesses
platform for filing and paying taxes, as well as a reduction in the            and households. The Facility is being reviewed and adjusted to address
property transfer tax rate. On average, firms make 11 tax payments a           identified implementation challenges so that it achieves the intended
year, spend 158 hours a year filing, preparing and paying taxes, and pay       objectives.
total taxes amounting to 15.6 percent of profit.
                                                                               Increased use of digital financial services is a critical component of the
The country has also strengthened minority investor protections by             measures being implemented to address the Covid-19 pandemic. As
increasing shareholders' rights and their role in major corporate              such, the BoZ in consultation with the industry, waived charges for
decisions and clarifying ownership and control structures. In this             electronic money transfer of up to K150 in April 2020. Transactions and
respect, Zambia is ranked 72nd worldwide alongside Botswana.                   balance limits for individuals and enterprises were also revised upwards.
                                                                               In addition, the processing fees under the Real Time Gross Settlement
Additionally, Zambia has made it easier to resolve insolvency by               system were reduced, leading to a significant increase in the use of
introducing a reorganisation procedure and granting debtors the                digital financial services.
possibility of obtaining post-commencement finance. This is the third
best score in Sub-Saharan Africa, and higher than South Africa,                Lusaka Stock Exchange
Botswana and Namibia. In the previous Doing Business report of 2019,           The opening of the Lusaka Stock Exchange (LuSE) on 21 February 1994
the country made enforcing contracts easier by making judgments                was a major step in the economic development of Zambia.The LuSE was
rendered in commercial matters at the Appellate and Supreme Court              established as a capital market development project, with initial support
levels available to the general public online.                                 from the IFC/World Bank, the United Nations Development Programme
                                                                               (UNDP) and the Zambian Government. It is a legally mandated company
THE FINANCIAL SECTOR                                                           whose main activity is the operation of a securities exchange for dealing
According to the International Monetary Fund (IMF) in its country report       in shares, bonds, and other securities in accordance with the Securities
of August 2019, Zambia's financial sector is relatively underdeveloped         Act No. 38 of 1993.
and mainly dominated by commercial banks and the state-run National
Pension Scheme Authority (NAPSA). The 18 registered commercial                 The exchange is an efficient, orderly and transparent market for shares
banks account for about 70 percent of total financial sector assets; the       and bonds, and is structured as a modern stock exchange, conforming
majority are foreign-owned. The overall financial performance and              to world standards. Automated clearing and settlement facilities are
condition of the banking sector at end-December 2019 was rated                 provided through a Central Securities Depository (CSD). The Zambian
satisfactory.                                                                  Government provided grant financing up until 2009, and the
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