Page 17 - Telecom Namibia Directory 2024

Value Added Services 15

VALUE ADDED SERVICES To Activate
• Lift the handset
PROGRAMMING INSTRUCTIONS • Press * 21 *
• Enter the telephone number you wish to divert all your calls to
THREE PARTY CALL • Press #
This service allows for calls to be made simultaneously among three • Replace the handset
people. Using this service, three parties or people can be linked at
the same time. Example
* 21 * Telephone number #
Instructions
Please note
• Dial the telephone number of the first person • When calls are diverted, outgoing calls can still be made.
• You will be charged for the diverted portion of the call at the
• Once connected, request the first person to hold
• Press Recall/Flash button applicable rate. The caller will pay for the first part of the call.
• Dial the number of the second person
• Once connected, press the Recall/Flash button and 3 To Cancel/Deactivate
• The Three Party Call will then be established • Press # 21 #
• All incoming calls will now ring at the normal telephone,
Example Recall button
Recall button and 3 CALL FORWARDING ON NO REPLY
Telephone number of first person This service diverts all unanswered calls within 12 rings to any
Telephone number of second person telephone number of your choice.

Other Options To Activate
• Should the second person’s number be busy, press the Recall/Flash • Lift the handset
• Press * 06 *
button and 1 to revert back to the first person. • Enter the telephone number to which you wish to divert your calls
• To exclude one of the two persons, press Recall/Flash and 2
• To join all three parties again, press Recall/Flash and 3 on no answer within 12 Rings.
• To disconnect, replace the handset • Press #
• Replace the handset.
CALL WAITING
When busy with a call, this service alerts you by means of a tone that Example
* 06 * Telephone number #
there is another incoming call. Call Waiting should be activated first
before you can use it. Please Note: You will be charged for the diverted portion of the call
at the applicable rate. The caller will pay for the first part of the call.
To Activate
• Lift the handset To Cancel/Deactivate
• Press * 43 # Press # 06 #
• Ring tone is heard, programming is successful
• Replace the handset CALL FORWARDING ON BUSY
This service diverts all incoming calls to any telephone number of
To answer an incoming call while you are already busy with your choice when you are busy with a call.
another call
Press the Recall/Flash button and 2 to answer the new incoming call. To Activate
• Lift the handset.
The first caller will immediately be put on hold. To switch between the • Press * 09 *
two callers, press the Recall/Flash button and 2. • Enter the telephone number to which you wish to divert your calls.
• Press #
Other Options • Replace the handset
• Press Recall/Flash button and 0 if you do not want to answer the
Example
incoming call. Call Waiting can be deactivated if it is no longer * 09 * Telephone number #
needed.
Please Note: You will be charged for the diverted portion of the call
To Deactivate at the applicable rate. The caller will pay for the first part of the call.
• Press # 43 #

CALL FORWARDING (IMMEDIATE)
This service allows you to divert all incoming calls to any telephone
number of your choice.