Page 12 - Telecom Namibia Directory 2025

10 Telephone Services

TELEPHONE SERVICES

Customer Contact Centre: 11000 )IALLING PROCEDURE
Directory Services: 11888
lway and Broadband Services: 11444 The following symbols in the dial-code list will indicate the dialling
Toll Free procedure:

TRUNK SERVICE IN NAMIBIA X: Dial the exchange code followed by the required number.

TWO WAYS TO SAVE ON TRUNK CALLS: Y:Dial the exchange code and ask the operator for the number.
1.Dial the call yourself
A direct-dialled trunk call is cheaper than a collect or a booked call. Z: Dial the exchange code and ask the operator for the required
exchange and number.
2. Dial after hours and over weekends
There are two rates for direct-dialled trunk calls, viz: NB: In the case of calls between exchanges with the same dialling
codes, only the customer's number should be dialled.
Rate I: The standard rate that applies from 07:00 to 19:00 Monday Please make sure that when you dial the Namibia area codes e.g.
to Friday. 061, 062, 063, 064, 065, 066, 067 and Namibia cellular phone
numbers, to only press one "0".
Rate II: Cheap rate from 19:00 to 07:00 Monday to Friday and
19:00 Friday to 07:00 Monday. (Weekends & Public Holidays) By pressing two "00" your call will automatically be routed to
Australia (0061), Indonesia (0062), Philippines (0063), New Zealand
Please note: These rates do not apply to international calls. (0064), Singapore (0065), Thailand (0066), Norfolk Island (00672 and
The rates for direct dialled calls can be obtained from the Japan (0081) and you will thus be billed for an international call.
Pricing and Tariffs Department:
Tel: 061-2012218 / 2012713 This is however not applicable to extension users on PABX systems where an "0" must be
Facsimile: 061-249456 pressed to gain access to a direct line to make a call.
Website: www.telecom.na

TELEMAIL REMOTE RETRIEVAL

Dial 10011 for Remote Retrieval from any tone-dialling telephone