Page 17 - Telecom Namibia Directory 2025

Value Added Services 15

VALUE ADDED SERVICES To Activate
• Lift the handset
PROGRAMMING INSTRUCTIONS • Press * 21 *
• Enter the telephone number you wish to divert all your calls to
THREE PARTY CALL • Press #
This service allows for calls to be made simultaneously among three • Replace the handset
people. Using this service, three parties or people can be linked at
the same time. Example
* 21 * Telephone number #
Instructions
• Dial the telephone number of the first person Please note
• Once connected, request the first person to hold • When calls are diverted, outgoing calls can still be made.
• Press Recall/Flash button • You will be charged for the diverted portion of the call at the
• Dial the number of the second person
• Once connected, press the Recall/Flash button and 3 applicable rate. The caller will pay for the first part of the call.
• The Three Party Call will then be established
To Cancel/Deactivate
Example Recall button • Press # 21 #
Telephone number of first person Recall button and 3 • All incoming calls will now ring at the normal telephone,
Telephone number of second person
CALL FORWARDING ON NO REPLY
Other Options This service diverts all unanswered calls within 12 rings to any
• Should the second person's number be busy, press the Recall/Flash telephone number of your choice.

button and 1 to revert back to the first person. To Activate
• To exclude one of the two persons, press Recall/Flash and 2 • Lift the handset
• To join all three parties again, press Recall/Flash and 3 • Press * 06 *
• To disconnect, replace the handset • Enter the telephone number to which you wish to divert your calls

CALL WAITING on no answer within 12 Rings.
When busy with a call, this service alerts you by means of a tone that • Press #
there is another incoming call. Call Waiting should be activated first • Replace the handset.
before you can use it.
Example
To Activate * 06 * Telephone number #
• Lift the handset
• Press * 43 # Please Note: You will be charged for the diverted portion of the call
• Ring tone is heard, programming is successful at the applicable rate. The caller will pay for the first part of the call.
• Replace the handset
To Cancel/Deactivate
To answer an incoming call while you are already busy with Press # 06 #
another call
Press the Recall/Flash button and 2 to answer the new incoming call. CALL FORWARDING ON BUSY
The first caller will immediately be put on hold. To switch between the This service diverts all incoming calls to any telephone number of
two callers, press the Recall/Flash button and 2. your choice when you are busy with a call.

Other Options To Activate
• Press Recall/Flash button and 0 if you do not want to answer the • Lift the handset.
• Press * 09 *
incoming call. Call Waiting can be deactivated if it is no longer • Enter the telephone number to which you wish to divert your calls.
needed. • Press #
• Replace the handset
To Deactivate
• Press # 43 # Example
* 09 * Telephone number #
CALL FORWARDING (IMMEDIATE)
This service allows you to divert all incoming calls to any telephone Please Note: You will be charged for the diverted portion of the call
number of your choice. at the applicable rate. The caller will pay for the first part of the call.