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A5 General Information
SERVICES PROVIDED BY EPTC
ESWATINITELECOM Internet Services (Eswatini.net) General
Information
The Eswatini Post and Telecommunications Corporation has pride The Eswatini.net Internet product offering consists of ADSL Broadband, My
in providing you efficient telecommunications solutions that suit your Spot and ISDN Internet Connections. The ISDN Connection is bundled with
individual requirements: a host of value added services such as e-mail boxes with aliases, personal
web space, technical support and value added software. Products such as
VALUE ADDED AND SUPPLEMENTARY web based e-mail services further enhance these products.
TELEPHONE SERVICES
ADSL
Call Diversion
EswatiniTelecom’s ADSL Broadband service provides you with high
This service enables you to divert calls to a pre-determined number. speed internet access at a flat fee. It also enables you to send and
The number can be anywhere in the world. receive information quicker than traditional dial-up and you can use
your telephone for voice calls while being on-line. EswatiniTelecom’s
Call Forwarding ADSL is available in the following speeds: 1024kbps, 2048kbps,
5056kbps and 10048kbps.
This service allows you to divert your calls to a number of your choice
when you are away from your home or office. The caller pays only for EswatiniTelecom MySpot
the call to your number: you pay for the diverted portion of the call.
What is MySpot?
Calling Line Identity (CLI) MySpot is EswatiniTelecom's Wi-Fi hotspots which give customers
Internet access anywhere, anytime. This innovative and cost-effective
It allows you to see who is calling before you answer the telephone. service allows customers to access the fastest, most reliable broadband
The caller’s number is displayed on the CLI Display Unit or CLI internet on their devices at specific MySpot Zones, which are
telephone. (except those numbers restricted by the caller). strategically located across the country.
Do Not Disturb Supported Devices:
Customers can use laptops, tablets (iPad, Samsung Galaxy Note,
This service enables you to activate your phone to give a busy tone if Google Nexus 7), smartphones and any other suitable portable
you do not want to be disturbed. devices that are Wi-Fi enabled, to access EswatiniTelecom MySpot.
Internet access through MySpot zones is suitable because you do not
Hotline need any extra devices like modems to connect.
This service automatically dials a predetermined number if you pick This service can be accessed using the following operating systems:
up the handset without dialling for approximately 6 seconds, ideal for • Android • iOS 7 • Windows • Blackberry OS • Linux • Chrome OS
emergencies.
Other operating systems are compatible with EswatiniTelecom
Layetela MySpot as long as the device has Wi-Fi capability.
Layetela is a voicemail service, which allows a caller to leave a ISDN (Integrated Service Digital Network)
message when you are unavailable or busy on another call.
This service offers flexible and cost-effective communication solutions
Speed (abbreviated Dialling) to customers who require more from a single telephone line, ISDN
also offers quality communication that is faster and cheaper which are
This service allows you to use short dialling codes for long and valuable attributes in today’s business world.
frequently dialled numbers.
Incoming Calls Only
Teleconferencing (3-party Call Conferencing)
This service allows you to receive incoming calls only and it does not
This service allows you to talk simultaneously with a maximum of allow you to make outgoing calls.
three people.
Out Going Call Blocking
Time Clock
This service allows you to block outgoing calls. Below are services
This service enables you to get the correct time from your telephone provided for call blocking.
even if you do not have a watch. Ideal for those who do not have a
watch. Secret Code (Outgoing Call Barring)
Wake Up Call This service allows you the customer to bar outgoing calls, preventing
unauthorized usage of your telephone. Incoming calls are not affected.
This service works as an alarm clock. You can set the telephone to
ring at a specified time to wake you up in the morning, or remind you Payphone Cards
of an appointment.
EswatiniTelecom payphone cards are prepaid cards used to make
Waiting Call calls from payphones/call boxes.
This is a service that informs you of another incoming call when you EswatiniTelecom Recharger Voucher
are busy on the telephone and gives you the option of putting your
first caller on hold while you take the second incoming call. EswatiniTelecom is a prepaid service that allows customers to load
airtime onto their telephones. The airtime can be used to make calls to
any local, subregional and international numbers. The airtime can also
be used to subscribe to a voice or data package of your choice.
