Page 25 - Eswatini Telecomm Dty 2024

A9 General Information

8. Be tactful in your choice of words especially when asking direct SUB-REGIONAL CALL CHARGES:
questions. Remember the value of “Please” and “Thank you”.

9. Be prepared to take a message.
10. Let the person who made the call conclude it, replace the

receiver gently, don't bang it.
COUNTRY Full Cheap (Unit) (Unit) Full rate Cheap Mini- Each General
Information
rate in rate in Full Cheap in rate mum addition

seconds seconds rate rate Emalan- in charge al

in in geni Emalan- for 3 minute

Emalan- Emalan- (Per geni minutes in

EXCHANGE ABBREVIATIONS & CODES gent gent minute) In Emalan-
Emalan- geni

geni

CODE ABBR EXCHANGE CODE ABBR EXCHANGE LESOTHO 4.00 6.00 0.25 0.25 3.75 2.5 12.38 4.13
MOZAM- 7.00 11.00 0.26 0.25 2.25 1.35 7.43 2.48
363 BID = BIG BEND 313 MHL = MHLUME BIQUE
452 BUA = BHUNYA 373 MXN = MAPHIVENI MOZAM- 4.00 6.00 0.24 0.27 3.56 2.65 11.73 3.91
217 HKU = HLATIKULU 50 MZI = MANZINI BIQUE 4.00 6.00 0.24 0.27 3.56 2.65 11.73 3.91
227 HLU = HLUTI 333 MPK = MPAKA Vodacom 8.00 13.00 0.27 0.26 2.00 `1.20 8.25 2.75
225 HOT = HHOTELA 51 MTS = MATSAPHA MVITEL
304 LAA = LAVUMISA 383 NGM = NGOMANE MOBILE 5.00 7.00 0.26 0.27 3.16 2.35 10.43 3.48
416 LBO = LOBAMBA 442 NWE = NGWENYA SOUTH
3236 LOH = LOMAHASHA 207 NHO = NHLANGANO AFRICA
548 LZE = LUDZELUDZE 421 NKY = NKOYOYO SOUTH
527 LUY = LUYENGO 303 NSK = NSOKO AFRICA
538 MKN = MALKERNS 437 PPK = PIGGS PEAK MOBILE
237 MAH = MAHAMBA 50 SKD = SIDVOKODVO
472 MHW = MAHWALALA 422 SDI = SIDWASHINI PAY PHONE CALLS
538 MAK = MANKAYANE 383 SYE = SIMUNYE
364 MAT = MATATA 344 SOB = SIPHOFANENI Automatically established calls within Eswatini from automatic
40 MBA = MBABANE 482 SPC = SIPHOCOSINI exchange type pay phone:
467 MHB = MHLAMBANYATSI 343 STI = SITEKI
3232 THE = TSHANENI Radial distance in Unit duration in Calculated average
kms between auto- seconds at F10.50 cents charge per minute
matic exchanges
per unit dialled calls

Full rate in Cheap rate Full Cheap
seconds in seconds
rate rate
240
CALL CHARGES Own exchange 120 120 0.50 0.50
(EXCLUDING VAT) Up to 20 km 60 60 0.50 0.50
20 to 50 km 30 40 0.50 0.50
50 km & over 20 32 0.50 0.50
To local mobile 15 0.50 0.50

* Minimum charge 50 cents

CUSTOMER CALLS EPTC CHEAP TELEPHONE RATES ON
INTERTERRITORIAL AND LOCAL CALLS
POST PAID CALL CHARGES:
Local Call Charges: In order to reduce your monthly telephone bills take advantage of
LOCAL CALL: PEAK TIME RATE the cheap calling rates for your inter-territorial and local calls.
First 3 minutes E0.61 You will also have more chances of getting through to your
Thereafter: Every 3 minutes E0.61 destination, as the circuits will be carrying less traffic, as is the
LOCAL CALL: OFF-PEAK TIME RATE case during the day.
First 6 minutes E0.61
Thereafter: Every 6 minutes E0.61 INTERNATIONAL RATES
Note: Local Call refers to calls within the same number range - See table below.
(exchange) e.g. Call from (2) 404 XXXX to (2) 404 XXXX. DAILY TIMES (CHEAP RATES):
- Monday to Friday 2000 hrs to 0700hrs the next day.
National Call Charges: RATE - Saturday 1300 hrs to Monday 0700hrs.
NATIONAL CALL: PEAK TIME E0.88 - Public Holidays and Sundays - all day.
E0.44 SOUTH AFRICA AND MOZAMBIQUE:
Per minute - The cheap rate is based on a 10 seconds pulse interval per unit.
Thereafter: Every 30 seconds LESOTHO:
- The cheap rate is based on a 6 seconds pulse interval per unit.
NATIONAL CALL: OFF-PEAK TIME RATE DAILY TIMES (CHEAP RATES):
First 2 minutes (120 seconds) E0.88 - Monday to Friday 2000 hrs to 0700 hrs the next day.
Thereafter: Every minute E0.44 - Saturday 1300 hrs to Monday 0700 hrs.
- Public Holidays and Sundays - all day.
Note: National Call refers to calls from one range of numbers ESWATINI (LOCAL):
to any other range of numbers (any other exchange) e.g. (2) For calls within Eswatini the cheap rate is calculated on the normal
404 XXXX to (2) 505 XXXX or (2) 217 XXXX. rate x 2 the second pulse internal based on the distance between
the exchange where the call originates and the destination exchange.
MOBILE CALL CHARGES: DAILY TIMES (CHEAP RATES):
- Monday to Friday 2000 hrs to 0700 hrs the next day.
TO NATIONAL UNIT CHARGE @ E0.35 CALCULATED AVERAGE - Saturday 1300 hrs to Monday 0700 hrs.
MOBILE CHARGE PER MINUTE - Public Holidays and Sundays - all day

Full rate Cheap rate Full rate Cheap rate
in seconds in seconds in Emalangeni in Emalangeni

12 24 1.75 0.88