Page 23 - Telecom Namibia 2026

FLEXICALL CARD • FlexiCall card can be used on lines that are not able to make
outgoing calls.
FlexiCall card is a prepaid telephone service that allows customers to
make calls from fixed lines and TN Mobile in Namibia. •The FlexiCall card number will expire if not used for 12 months from
last date of use.
The FlexiCall card is available at N$20.00 which is rechargeable with
Recharge Vouchers in denominations of N$20, N$50 and N$100. •Telecom Namibia is not responsible for any lost or stolen cards.
N$5, N$10 denominations are available in the visual format only. No refunds will be made for lost or stolen cards.

•Make sure your telephone device is set on TONE DIALLING.
• FlexiCall card is only for use in Namibia.

How to make a call using a FlexiCall card Dial 11000 for Assistance or Enquiries.
•Dial 10033
• Enter your FlexiCall card number and # Directory Information
• The system will read your balance National .......................................... 11888
• Dial the number you want to call starting with the area code and International ............................... +264 61 11888

ending with #
•When you have finished your call, hang up

Example # Telephone number #
10033 FlexiCall card number

How to Recharge your FlexiCall Card
•Dial 10044
• Enter your FlexiCall card number
• Enter your recharge voucher number and press #
• Listen to the message confirming your new balance

Example
10044 FlexiCall card number Recharge voucher number#

How to use FlexiCall Card for Internet connection
• Dial 10033 and comma ( , ) on your computer keyboard
• Enter your FlexiCall card number
• Press # followed by a comma ( , )
• Dial your Internet Service Provider (ISP) number and press #

Example
10033 Comma (,) FlexiCall card number Comma (,) ISP number

Tips
• Memorise your FlexiCall card number
• Keep your FlexiCall card number secret. It should only be known to

you.
• Press the # button immediately when you have entered a wrong

card number.
•The FlexiCall card number will be locked if you recharge with a

wrong Recharge Voucher number for more that three times.
• Do not dial free number e.g. 11000, 11888 or 11444

These numbers can be dialled from any fixed phone without using
a FlexiCall card.